Frederick County Office of Economic Development’s Senior Business Development Manager for Diversity & Inclusion had the opportunity to interview Manoucheka Tilbury, owner of Venlu Cloud Consulting. Manoucheka, affectionately known as “The Salesforce Lady,” provides Salesforce administration services for businesses, nonprofits and government organizations to operate more efficiently. Let’s get to know more about Manoucheka and her business!
Q: What is your business and what goods/services do you provide?
A: Venlu Cloud Consulting specializes in implementing and administering Salesforce solutions that empower nonprofit organizations to manage their donors, volunteers, programs, and marketing in a way that maximizes impact. We also provide Salesforce services that enable small businesses to improve customer service, manage sales pipelines, acquire new customers, and streamline operations across all departments. Additionally, we help states and municipalities serve citizens faster with Salesforce purpose-built solutions for government, including License and Permit Management, Inspections Management, and Grant Management. Salesforce is a cloud-based customer relationship management (CRM) platform. It is the #1 CRM platform globally.
Q: What inspired you to start your own business?
A: What inspired me to start Venlu Cloud Consulting was my passion for solving problems and making a difference. I was inspired by the potential for technology to empower and enable small businesses, nonprofits, and government organizations to reach their goals. I wanted to provide solutions that could help them leverage the power of Salesforce to gain visibility into their operations, streamline processes, and improve outcomes.
Q: What is your background and how did you develop the skills to start your business?
A: Having been part of the Salesforce ecosystem for more than a decade, I've had the opportunity to gain valuable experience in various roles. From end user to administrator, business analyst, and freelance consultant, I have gained a strong understanding of the platform. Coupled with my bachelor's degree in Business Administration and Salesforce certifications, I have developed the skills necessary to start Venlu Cloud Consulting.
Q: What inspires your work and sets you apart from everyone else?
A: At Venlu Cloud Consulting, we are driven by our passion for making a difference and helping organizations succeed. We believe that technology is an essential tool for achieving success in the modern world, and we strive to provide solutions that are tailored to the individual needs of our clients. We take pride in delivering high-quality solutions that enable our clients to reach their goals. We strive to exceed expectations with every project we take on. What sets us apart from other consulting firms is our commitment to giving back. Each year we dedicate time and resources to help one local nonprofit organization, providing our services free of charge. We are passionate about making a difference and showing our appreciation for the community we serve. With Venlu Cloud Consulting, it's not just about providing quality services; it's also about building relationships and leaving a lasting impact.
Q: Why do you enjoy doing business in Frederick County?
A: Frederick County is a vibrant and thriving county where there’s a sense of community. We take great pride in being part of Frederick County, which provides us the opportunity to build relationships with our customers, collaborate with other local businesses and nonprofit organizations, and be active members of the community. Our team lives and works in Frederick County, so we have a special connection to the area that helps us stay engaged and motivated.
Q: Where can people learn more about your business?